Refund Policy

Customers may request a return for a qualifying new, unused item because of preference or an option choice, and may also seek help for merchandise that is damaged, defective, wrong, incomplete, or substantially unlike its listing.

Eligibility and timing

Send the request to mcmahonrush266603@gmail.com within 30 days after delivery. No-defect merchandise must remain new, unused, and in its original condition. Provide the order number, checkout email, reason, and, for a product issue, helpful photographs or video. Mandatory consumer protections are not excluded.

Return authorization and exchange

Do not mail a return until it has been approved. We then supply the correct return destination and directions; the store correspondence address is not automatically the returns warehouse. Eligible approved returns use the free prepaid label placed in the original package. Contact us if that label is missing or lost. Exchanges are accepted following review and availability. We do not charge a restocking fee.

Original-method refund

Once approved, the refund is processed and initiated to the original payment method within 10 days. Financial institutions may take more time to make the credit visible.